93ok Terms and Conditions

These terms and conditions form a legal agreement between 93ok and all its users. These terms apply in full to the use of the https://93okapk.cam website and its associated mobile application. By accessing the site or creating an account, you automatically accept these terms.

93ok is an online gaming and sports betting platform that provides slots, live casino, cricket betting, and other gaming services for users in Bangladesh. Users are solely responsible for complying with all applicable local laws and regulations while using the platform.

93ok reserves the right to amend these terms at any time. Users will be notified of significant changes via the site or their registered email. Continued use of the platform after any amendment will be considered acceptance of the new terms.

2.1 Registration Requirements

It is mandatory to provide accurate and complete information when opening an account at 93ok. Accounts created on the basis of incorrect or false information may be closed at any time, and the balance of such accounts may be forfeited.

• Each individual may open only one account.
• Operating multiple accounts using the same mobile number, device, or payment method is prohibited.
• The account username and password must be kept strictly confidential.
• Using another person's account or transferring your own account to a third party is strictly prohibited.

2.2 Identity Verification (KYC)

Before making a withdrawal, or to carry out transactions above a certain amount, 93ok may request a copy of a national identity card or passport for identity verification. If the required documents are not provided in time, transactions may be temporarily suspended.

All casino games and sports betting activities at 93ok are for persons aged 21 or over only. Creating or operating an account on behalf of a minor is prohibited, and any such account found will be cancelled.

If there is any doubt about a user's age, 93ok may request proof of age from that user. Transaction access on the account may be temporarily restricted while documents are being verified.

If a parent or guardian suspects that their minor child is using 93ok, they are requested to contact the support team immediately. Following the responsible gaming guidelines can help keep all family members safe.

4.1 Deposit Terms

The accepted payment methods for depositing money at 93ok are bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. Deposits must only be made from a payment account registered in the user's own name.

• Minimum deposit for each method: ৳500.
• Deposits from third-party payment accounts are not accepted.
• Successful deposits are credited to the account instantly.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals must be made to the same payment account from which the original deposit was made.

• Minimum withdrawal for each method: ৳1,000.
• Accepted withdrawal methods: bKash, Nagad, Rocket, Upay.
• Winnings from bonuses cannot be withdrawn until the wagering requirements for that bonus have been met.
• Withdrawals may be delayed if identity verification has not been completed.

5.1 Welcome Bonus

93ok offers new users a 100% bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, the bonus amount must be wagered 20 times. For example, on a ৳1,000 deposit receiving a ৳1,000 bonus, the total balance will be ৳2,000 — and to withdraw the bonus, ৳1,000 × 20 = ৳20,000 must be wagered.

5.2 General Bonus Rules

• Each user may use each bonus offer only once.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• If strategic low-risk betting is used to exploit the bonus system, 93ok reserves the right to cancel the bonus.
• Bonuses have a set expiry period, and any unused bonus will be automatically cancelled once it expires.

5.3 VIP Cashback

The 93ok VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Cashback is paid on weekly net losses at each tier — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. For example, if a Gold member has a net loss of ৳20,000 in one week, they will receive ৳20,000 × 0.6% = ৳120 in cashback.

6.1 General Betting Rules

Once a bet is finalised at 93ok, it cannot be changed or cancelled. If a bet is not accepted during live betting due to a network issue, that bet will automatically be considered void and the stake will be returned.

• If a bet is automatically cancelled due to an odds change, the full stake will be returned.
• If a game result is affected by a technical error, that round will be considered void.
• If a specific sporting event is cancelled or postponed, 93ok will manage that betting market in accordance with its own policy.

6.2 Slots and Casino Game Rules

In slots and other casino games, the result of each round is determined by a Random Number Generator (RNG). The result received from the game provider's server is considered final. The displayed RTP (Return to Player) is a long-term average and does not guarantee results in any individual session.

Participation in any of the following activities is strictly prohibited and may result in account cancellation and balance forfeiture:

• Money laundering or transactions involving illegal funds.
• Artificial transactions or coordinated betting strategies to exploit the bonus system.
• Playing games using automation software, bots, or scripts.
• Attempting to breach server or website security.
• Operating multiple accounts under false identities.
• Secretly colluding with other players to influence the outcome of any game.
• Conducting transactions using a third party's payment account.

If fraudulent or suspicious activity is detected, 93ok reserves the right to close the relevant account without prior notice.

8.1 Account Closure by 93ok

93ok may temporarily suspend or permanently close any account for rule violations, fraud, or other serious reasons. In such cases, the user will be notified by email and given the opportunity to appeal.

8.2 Voluntary Closure by the User

Any user who wishes to close their account may contact the support team. Choosing the self-exclusion option will result in access to the platform being fully blocked for a specified period.

93ok takes the protection of users' personal data very seriously. Information provided during account registration and transactions is used solely for service delivery, identity verification, and security purposes. Information is not shared with third parties, except where legally required. Full details of how data is collected, stored, and used can be found in our privacy policy.

The site uses SSL encryption technology to keep all transactions and communications secure. Passwords are always stored in encrypted form, and no 93ok staff member will ever ask a user for their password.

93ok is not responsible for any losses caused by technical issues, internet disruption, or server downtime of third-party game providers. Some platform features may be unavailable during scheduled maintenance.

93ok has no control over game outcomes — results are entirely random and determined through the game provider's RNG system. 93ok is not responsible for any financial losses arising from a user's own decision to place bets.

Visit our responsible gaming page for tools to help reduce the risk of online gaming addiction, including bet limits and self-exclusion options.

93ok reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, users will be notified at least 7 days before the changes take effect — either via a notice on the site or through their registered email.

Continued use of the platform after amended terms take effect will be taken as acceptance of the new terms. If a user objects to any term, they have the option to close their account.

If you have any questions about any part of these terms, please contact the support team or visit our frequently asked questions page for answers to common queries.

If you have any questions or complaints about these terms or any 93ok service, please contact our customer support team. 24/7 live chat support is available in both Bengali and English.

• Live Chat: Instant support is available via the chat button at the bottom right of the site.
• Email: [email protected] (Replies within 24 hours.)

For urgent account matters, live chat is the fastest option. Our support team is able to assist in Bengali and is always ready to help.